How do I set up my VMedia Modem with my DSL service?

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If you have a VMedia modem and do not know which of the phone jacks has been activated by the Bell technician, try connecting the modem to each of your phone jacks one after another.

In addition please check connectivity by ensuring that lights on the modem are lit with a sold green light.All of our DSL modems are Wi-Fi enabled.  By default, your Wi-Fi password will be your customer number.

If you still have questions or are having issues, our Tech Support team is available everyday 10am to 9pm by phone (1-855-333-8269), chat or email at

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