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Knowledge Base

VMedia(252)
  • What happens if the internet is down?
  • Can I change my speed plan after I have signed up?
  • Do I need a professional technician for installation?
  • Do I require an active home phone to use VMedia Protect?
  • Where can I find the FAQ for the Tenda F303 router?
  • Where can I find the manual for the Tenda F303 Router?
  • How can I update my emergency contact list?
  • What areas of the country do you offer service?
  • What equipment comes with VMedia Protect home security?
  • What kind of home security protection does VMedia offer?
  • Is the service pet friendly?
  • Can I upgrade to Protect Plus later?
  • Do you have a trial period?
  • How to I set up your home monitoring system?
  • Is it wireless?
  • What happens if there is a power outage?
  • Where should I place the sensors?
  • Is there a mobile app to manage the alarm system?
  • What about false alarms and possible charges?
  • Will I get discount on home insurance?
  • Can I add more sensors and accessories?
  • What types of home monitoring plans do you offer?
  • What if the alarm is triggered while setting it up?

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