How do I set up my cable modem?

  1. Unpack the modem.
  2. Attach coax cable (not included) to the back of the modem. Attach the other end to the coaxial wall jack.
  3. Connect one end of the Ethernet cable to the port on the back of the modem and plug the other end into your PC or Router.
  4. Plug the power adapter into the wall outlet and plug the other end into your modem. The modem will power on.
  5. Once the Cable Technician has completed his installation and the underlying provider has provisioned your modem for use on the network, you will be online.
If you're still not online a day after your installation, please contact our technical support.