The VBox comes with easy to use instructions for set up. These detailed set up instructions are also found in our VBox manual. http://www.vmedia.ca/vbox/manual/installation-tv.aspx
Just follow the steps, together with the "Set-Up Wizard" which should appear on your screen once you have connected your TV. This should have you up and running. You will need your username and password which was emailed to you when you first signed up to login.
Make sure your HDMI or RCA cables and Ethernet or Wi-Fi internet connection are properly connected.
Please note for best VBox performance, we recommend that you connect through an Ethernet cable.
If you decide to connect via Ethernet, we recommend turning the Wi-Fi connection off, and vice versa if you choose to connect over Wi-Fi. If you still have questions or need our help, our Tech Support team is available everyday 10am to 9pm by phone (1-855-333-8269) chat or email. And if you prefer not to do the set up yourself, we can send our professional installer to your home to do the complete installation for a cost of $59.95.