With your first log in to the VBox, you will need to enter your username and password, which were emailed to you after sign up. Simply navigate to the Login tab, click 'OK' and you will see a virtual keyboard on your screen. Enter the username and click 'enter' on the keyboard, click the 'back' button on your remote control, and navigate to password, and enter your password. Then, click the 'Login' button. Once you have successfully logged in to the VBox, you will not need to log in again.
You will need your login and password information to log in to your account in the 'My Account' section on vmedia.ca to add new channels, update your credit card information or see your monthly invoices.