How to install and set up an eSIM on my iOS device?

VMedia > Mobile Data Plans > Getting Started
First of all, you must check the following items in order to guarantee that you are able to successfully install and set up your eSIM:
  • Your device needs to be eSIM compatible. (see “Compatible Devices List“)
  • Your device needs to be network unlocked.
  • Ensure you have a stable connection, preferably WiFi. (You need to download the eSIM properly to your device and a stable internet connection is a must.)
There are three ways of installing an eSIM on your device:
  • Using the  Manual method
  • Using the QR Code method
I. INSTALLATION
  • MANUAL METHOD
  1. On your device, go to Settings
  2. Tap Cellular or Mobile.
  3. Tap Add Cellular Plan or Add Mobile Data Plan.
  4. Select Enter Details Manually. You will be asked to enter:
    SM-DP+ Address
    Activation Code
    Confirmation Code(if available on your VMedia Account)
  5. Choose a label or customised label for your eSIM.
  6. Under the Default Line page, select your eSIM for cellular data only
  7. You should see your new eSIM under your Cellular Data or Mobile Data Plans
 
  • QR CODE METHOD
  1. On your device, go to Settings
  2. Tap Cellular or Mobile
  3. Tap Add Cellular Plan or Add Mobile Data  Plan
  4. Use your printed QR code or another device that displays the QR code to scan your eSIM QR Code
  5. If prompted, enter the 4-digit confirmation code. You can skip this step if you are not provided with the confirmation code.
  6. Choose a label or customised label for your eSIM.
 
II. ACCESSING DATA (QR CODE OR MANUAL METHOD)

After installing your eSIM, you must also make the necessary adjustments for connecting as required on your eSIM installation page.
  1. On your device, go to Settings>Cellular or Settings>Mobile.
  2. Tap on your newly installed eSIM plan
  3. Under the Default Line page, select your eSIM for cellular data only
  4. You should see your new eSIM under your Cellular Data or Mobile Data Plans.
  5. Toggle TURN ON THIS LINE for your eSIM and enable the Data Roaming
  6. On the same page, tap on CELLULAR DATA NETWORK OR MOBILE DATA NETWORK. Type the APN (access point name) on the field provided on your device if required. You can find the APN details in the eSIM installation details on your VMedia App/Account.
  7. Go back to Settings>Cellular or Settings>Mobile.
  8. Select your eSIM for Cellular Data or Mobile Data. Be sure to turn OFF “Allow Cellular Data Switching” to avoid charges on your other line.
  9. Go to your eSIM settings and select the supported network
 

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