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Knowledge Base

Can I add more sensors and accessories?
Can I change my speed plan after I have signed up?
Can I upgrade to Protect Plus later?
Do I need a professional technician for installation?
Do I require an active home phone to use VMedia Protect?
Do you have a trial period?
How can I update my emergency contact list?
How to I set up your home monitoring system?
Is it wireless?
Is the service pet friendly?
Is there a mobile app to manage the alarm system?
What about false alarms and possible charges?
What areas of the country do you offer service?
What equipment comes with VMedia Protect home security?
What happens if the internet is down?
What happens if there is a power outage?
What if the alarm is triggered while setting it up?
What kind of home security protection does VMedia offer?
What types of home monitoring plans do you offer?
Where can I find the FAQ for the Tenda F303 router?
Where can I find the manual for the Tenda F303 Router?
Where should I place the sensors?
Will I get discount on home insurance?

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