In its standard configuration, VMedia Home Phone does NOT work during a power outage which means you will not have access to 911 emergency services. If you require VMedia Home Phone to work during a power outage, we suggest you investigate the possibility of putting your high speed internet modem, any home routers and the VMedia Home Phone adapter on a UPS (Uninterrupted Power Supply) battery backup. Be aware that UPS battery backups do not last forever in a power outage. Your UPS vendor can help you determine the size of UPS you require.
Please remember that VMedia Home Phone service is dependent on your internet connection. Should you not have internet service during the power outage, your VMedia Home Phone service will not function.