How am I billed and how can I pay for your service?

Billing

Once you sign up for our services with a credit card, you card will be automatically billed on the first of every month. Our service fees are due on the first of every month. Credit cards are the primary method of payment. We accept VISA, MasterCard, American Express, Debit Visa and Debit MasterCard.

You can also pay your monthly bill via Online Banking such as Electronic Funds Transfer (EFT) or by using Interac with any of the following banks: BMO, CIBC, Desjardins Bank, HSBC, National Bank, RBC, Scotiabank, TD, Tangerine and Central 1 Credit Union.

To pay by Electronic Funds Transfer (EFT) or Interac, log in to My Account  and select Bills & Payments to make your online payment. For EFT, you will need to set up VMedia as one of your payees. Please be sure to allow for at least five business days for the transfer and that we receive your payment by the first of the month. For Interac, you can pay through your My Account, select Bills & Payments and select Pay Now. By selecting Interac you will be redirected to your bank and be able to make a one time payment. If we do not receive your payment by the first of the month, we will then charge your credit card. If you have sent in your online banking payment, it will be credited to the outstanding or next month's bill.

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