Payment - How am I billed and how can I pay for your service?

Once you sign up for our services with a credit card, your card will be automatically billed on the 1st of every month. Our service fees are due on the first of every month. Credit cards are the primary method of payment, with the monthly fee being charged to your credit card. We accept Visa, MasterCard, American Express, Debit Visa and Debit MasterCard.

You can also pay your monthly bill via online banking such as Electronic Funds Transfer (EFT) or by using Interac by using any one of following banks; BMO, CIBC, Desjardins Bank, HSBC, National Bank, RBC, Scotiabank, TD, Tangerine and Central 1 Credit Union.  
To pay by Electronic Funds Transfer (EFT), log into your 'My Account' and select 'Bills & Payments' and then 'Bank Payment' to make your online payment. You will need to set up VMedia as one of your 'Payees'.  Please note with online banking, make sure you allow for at least 5 business days for the transfer and that we receive your payment by the first of the month. If we do not receive your payment by the first of the month, we will then charge your credit card. If you have sent in your online banking payment it will be credited to your next month's bill.

Add Feedback