I am moving - what is involved in transferring my internet and TV service?


If you are planning to move, please let us know in advance - at least one month - and we can arrange for the internet services in your new residence (assuming that you are moving to a location where your current internet plan is available.) There would be a charge for installation in order to set up internet in your new premises.  Ideally, if you are leaving your previous home and moving into your new premises on the same day, we can schedule the new activation on that day. If there is going to be a period of time between leaving your former residence and moving into your new home, eg on month or more, then you will need to cancel the service at your old premises and then set up internet at your new residence. (Fyi -VMedia offers internet services in Ontario and Quebec, and we will be expanding to the other provinces by mid 2014.)

For TV, there is no additional costs involved - you just take your VBox(s), etc., with you. Right now, we offer TV service in Ontario and are planning to roll out to other provinces once we receive approval from the CRTC and by the second half of 2014.

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