How can I cancel your service? What is your cancellation policy?

VMedia > Billing

We are sorry to see you leave us. If you would like to cancel our service, you need to phone in and speak with a VMedia team member. We need to speak with you to validate that you are the actual account holder. 

Please note - we cannot accept any service cancellations by chat or by email. If you do send in a request for service cancellation by chat or email, we are unable to process it.

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