For DSL 6 service, no visit is required as you just need to connect the modem to the activated phone jack.
For FTTN, a technician is required to handle the installation. You will receive an email from us in advance with all the important information regarding your confirmed installation date. Please ensure that someone over 18 years of age is at home during the installation time slot.
Article ID: 55, Created: April 18, 2013 at 11:21 AM, Modified: October 26, 2018 at 5:24 PM