New accounts are placed in Test Mode for the first 10 days after activation. This ensures time to setup and test your system, and that no false alarms are sent to our monitoring station. If you have successfully installed your VMedia Protect system and would like to be taken off Test Mode before the end of the 10 day period, please contact VMedia by phone and we will be happy to process this change.
Article ID: 732, Created: 10/5/2018 at 4:25 PM, Modified: 1/28/2019 at 4:42 PM