What if there is insufficient funds on my credit card or I missed my monthly payment?

Billing
If your credit card is declined when we process it on the first of the month, or we did not receive your online payment, then we will make additional attempts to charge your card on subsequent days. Please add funds to your credit card to allow for payment or pay with online banking promptly. We will also email you about the failed credit card payment or missed payment.
If we are unable to process your card or do not receive your payment by the 10th of the month, there will be a late payment fee of $25.00 added to your account. Your account could also be suspended.
Payment on your account needs to be made by the 20th of the month in order to avoid service cancellation. 
 

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