In its standard configuration,VMedia Home Phone does NOT work during a power outage, which means that you will not have access to 911 emergency services. If you require VMedia Home Phone to work during a power outage, we suggest investigating the possibility of putting your high-speed internet modem, any home routers and the VMedia Home Phone adapter on a UPS (Uninterruptible Power Supply) battery backup. Be aware that UPS battery backups do not last forever in a power outage. Your UPS vendor can help you determine the best size of UPS for you.
Please note that the VMedia Home Phone service is dependent on your internet connection. Should you not have internet service during the power outage, your VMedia home phone service will not function.