Chinese (Simplified, China)
Chinese (Traditional, Taiwan)
English (United Kingdom)
Articles in Phone
Do Emergency Services Work Using IP Relay?
Does VMedia Offer IP Relay Service?
How Do I Place a Call Using IP Relay?
How Do I Receive a Call Using IP Relay?
How Do I Register for IP Relay Service?
How Does VMedia’s IP Relay Service Work?
What are the System or Device Requirements for IP Relay Service?
What is IP Relay Service?
Features & Benefits
Can I have simultaneous phone calls with VMedia Home Phone?
Can I use the service in places other than my own address?
Can I use your service over a dial-up Internet connection?
Does a technician need to come to my home to activate my phone?
Does VMedia Home Phone include a 9-1-1 service?
Does VMedia Home Phone include short code (9-8-8) calling for mental health?
Does VMedia Home Phone work during a power outage?
How do I make long distance calls outside my plan?
How is VMedia Home Phone different from a traditional home phone service?
How long does it take to transfer a number over to VMedia Home Phone?
Is there a Home Phone contract?
What are local access numbers and what are the advantages?
Where is VMedia Phone service available?
Will VMedia Home Phone service work with my Home Alarm system?
How long after I subscribe to VMedia Home Phone will I get my Phone adapter in the mail?
I am moving soon. What is needed to move my service?
What do you mean by “selecting your area code”?
What types of customers will be interested in VMedia Home Phone service?
When I am keeping my number, do I have to cancel my contract with my current provider?
Can I call 911 on the application?
Can I call long distance through the application?
Can I change the ringtone of the application?
Can I check my voicemail through the application?
Do I get calls when the application is closed?
Do I need a VMedia adapter for the application to work?
How much data does my application uses?
How to disable PUSH notifications?
How to set up call forwarding on my application?
Will calls that come to my home phone come to my application?
Support & Troubleshooting
Can I fax with your VMedia Home Phone service?
Can I transfer my current phone number to VMedia Home Phone?
How can I see the list of my long distance calls?
How do I check my voicemail remotely?
How do I set up and check my Voicemail?
I can make outgoing calls from my phone but can not receive incoming, calls are redirected to Voicemail.
I can't make outgoing calls from my Home Phone, I hear a busy tone
I cannot make long distance calls while local ones are going through?
I have issues with the sound quality, the other party cannot hear me well, the sound cuts and cracks
I received and installed my VMedia Home Phone adapter. I can make outgoing calls, but I can’t receive calls?
My home phone is not working. I can not hear any ringtone and no one can call me?
My phone switches off and only works after a reboot
What do I need to do to activate my Home Phone ?
Will VMedia Home Phone work on my existing phone jacks and how do I hook up multiple phones?
Send Reset Email
Please log in below
Not Logged In
You must be logged in to perform this action.