I am moving - what is involved in transferring my services?

If you are planning to move, please let us know in advance - at least one month - and we can arrange to move your internet services to your new residence (assuming that you are moving to a location where your current internet plan is available). There would be a charge for installation in order to set up internet in your new premises. Ideally, if you are leaving your previous home and moving in to your new premises on the same day, we can schedule the new activation on that day. If there is going to be a period of time between leaving your former residence and moving into your new home (ex.one month or more), then you will need to cancel the service at your old premises and then set up internet at your new residence. 

For TV or VoIP, there is no additional costs involved - you just take your VBox(es) and equipment with you.