My home phone is not working. I can not hear any ringtone and no one can call me?

Please make sure you complete all of the below steps:

  1. Check if your internet connection is working properly. If not, please contact your internet service provider to address this.
  2. If your internet is working properly, please reboot your router/modem (switch off the power for at least 5 minutes). After the router is rebooted, do the same with the phone adapter.
  3. Make sure all the wires are securely plugged in.
If you have completed these steps, but your phone is still not functional, please contact our technical support to assist you.