How do I receive a call using message relay?

Phone > Accessibility
  1. If someone wishes to reach you for an IP Relay call, they will need to know your VMedia username in order to place a voice-to-text call. Voice users can call the toll free number located in the message relay section of your My Account to connect with an IP Relay operator.
  2. You must be logged in to My Account with the message relay window open in order to receive calls.  

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